One office application that the small business could use may be Microsoft Excel. This would mean that the business would have all their information stored on one computer, thus minimizing space and increasing efficiency. It would be better suited over Access as it is easier to use so everyone should have the ability to use it. Another application could be Microsoft Access. The software works in the same way as Excel however it can store data more efficiently but would require good knowledge of how to operate the application.

Secretaries and typists were affected in the fact that their jobs were cut. With the introduction of these packages, there were no need to employ and pay for typists and there number of secretaries was reduced as well because of the computer based system.

However, many jobs in ICT were opened up in order to maintain and run the systems. This was a major advantage as with the ICT staff came many new prospects for the company’s access to ICT. This could increase publicity and efficiency dramatically.

Even Granny says YES TO THE FUTURE